This privacy policy provides you with details of how we collect and process your personal data through
your use of our site www.vitalcertificates.ae
By providing us with your data, you warrant to us that you are over 13 years of age.
Vital Certificates is the data controller and we are responsible for your personal data (referred to as
“we”, “us” or “our” in this privacy policy).
Contact Details
Our full details are:
- Full name of legal entity: Vital Certificates Ltd (Dubai Branch)
- Email address: hello@vitalcertificates.ae
- Postal address: Vital Certificates Ltd (Dubai Branch), 210 Clover Bay Tower, Marasi Drive, PO Box 114666, Business Bay, Dubai, United Arab Emirates
- Telephone number: +971 4 340 7131
It is very important that the information we hold about you is accurate and up to date. Please let us
know if at any time your personal information changes by emailing us at mydata@vitalcertificates.co.uk.
1. What Data We Collect About You, For What
Purpose, and What We Do with It
Personal data means any information capable of identifying an individual. It does not include anonymised
data.
We may process the following categories of personal data about you:
- Communication Data that includes any communication that you send to us whether that
be through
the contact form on our website, through email, text, social media messaging, social media posting or
any other communication that you send us. We process this data for the purposes of communicating with
you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful
ground for this processing is our legitimate interests which in this case are to reply to communications
sent to us, to keep records and to establish, pursue or defend legal claims.
- Customer Data that includes data relating to any purchases of goods and/or services
such as
your name, title, billing address, delivery address email address, phone number, contact details,
purchase details and your card details. We process this data to supply the goods and/or services you
have purchased and to keep records of such transactions. Our lawful ground for this processing is the
performance of a contract between you and us and/or taking steps at your request to enter into such a
contract.
- User Data that includes data about how you use our website and any online services
together
with any data that you post for publication on our website or through other online services. We process
this data to operate our website and ensure relevant content is provided to you, to ensure the security
of our website, to maintain back- ups of our website and/or databases and to enable publication and
administration of our website, other online services and business. Our lawful ground for this processing
is our legitimate interests which in this case are to enable us to properly administer our website and
our business.
- Technical Data that includes data about your use of our website and online services
such as
your IP address, your login data, details about your browser, length of visit to pages on our website,
page views and navigation paths, details about the number of times you use our website, time zone
settings and other technology on the devices you use to access our website. The source of this data is
from our analytics tracking system. We process this data to analyse your use of our website and other
online services, to administer and protect our business and website, to deliver relevant website content
and advertisements to you and to understand the effectiveness of our advertising. Our lawful
ground for this processing is our legitimate interests which in this case are to enable us to properly
administer our website and our business and to grow our business and to decide our marketing strategy.
- Marketing Data that includes data about your preferences in receiving marketing from
us and our
third parties and your communication preferences. We process this data to enable you to partake in our
promotions such as competitions, prize draws and free give-aways, to deliver relevant website content
and advertisements to you and measure or understand the effectiveness of this advertising. Our
lawful ground for this processing is our legitimate interests which in this case are to study how
customers use our products/services, to develop them, to grow our business and to decide our marketing
strategy.
- We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website
content and advertisements to you (including Facebook adverts or other display advertisements) and to
measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this
processing is legitimate interests which is to grow our business. We may also use such data to send
other marketing communications to you. Our lawful ground for this processing is either consent or
legitimate interests (namely to grow our business).
Sensitive Data
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about
your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, poli
